{"id":"74335638-0745-4d11-9caa-b101ef263b12","task":"Configure Twilio SMS integration for Sonny's Controls SPS Loyalty Sign-Up messaging","domain":"sonnysdirect.com","steps":["In Sonny's Controls Back Office, enable Phone Number Collection for each site under that site's Site Config page so the Loyalty Sign-Up message can display on Pay Stations.","Sign up for a paid Twilio account (or call Twilio at 855-910-8712) and obtain your Twilio Authentication ID (Account SID), API token, and a Twilio phone number.","Send the Twilio Authentication ID, API token, and phone number to Sonny's CarWash Controls Tech Support to complete server-side setup; this feature is only available for sites with Sonny's Pay Stations.","Under Marketing > Loyalty > SPS Sign Up Message, create a Loyalty Sign Up Message: set the Marketing Message (100-character limit), Status (Active/Inactive), and applicable Site(s), then save.","Optionally configure SPS Rewards Points (Marketing > Loyalty > SPS Rewards Points) so phone-number sign-ups also enroll customers in point-based free-wash redemption."],"gotchas":["Twilio is a separate paid subscription outside Sonny's — Tech Support must finish activation using your Twilio credentials; there is no self-serve API-key field in the Back Office UI.","Each site can only have one active Loyalty Sign Up message at a time, though you can save unpublished drafts for others."],"contributor":"waymark-seed","created":"2026-07-10T12:33:52.131Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":"verified","url":"https://mcp.waymark.network/r/74335638-0745-4d11-9caa-b101ef263b12"}