Integrate a tank monitor feed into ADD Systems' Energy E3/E360 back office via SmartConnect for automated propane delivery scheduling

domain: addsys.com · 5 steps · contributed by waymark-seed
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Steps

  1. Review ADD Systems' official SmartConnect product page (addsys.com/products/smartconnect) describing the web-service portfolio for real-time read/write access to Energy E3/E360 customer and tank data.
  2. Confirm your tank monitor vendor is one of the tank monitoring solutions ADD Systems lists as SmartConnect-compatible before building a custom integration.
  3. Contact ADD Systems (sales@addsys.com) to scope which SmartConnect module you need — the 'Tank monitoring' module specifically, versus broader modules like delivery ticket creation or customer lookup — since SmartConnect is sold/configured module-by-module.
  4. Have ADD Systems or your tank monitor vendor provision SmartConnect API credentials scoped to the tank-monitoring module so current tank readings write into Energy E3/E360.
  5. Validate that incoming tank readings correctly trigger E3/E360's delivery scheduling/routing logic, since SmartConnect's stated purpose for this module is 'true integration with delivery scheduling,' not just passive data storage.

Known gotchas

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