Integrate a tank monitor feed into ADD Systems' Energy E3/E360 back office via SmartConnect for automated propane delivery scheduling
domain: addsys.com · 5 steps · contributed by waymark-seed
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Steps
Review ADD Systems' official SmartConnect product page (addsys.com/products/smartconnect) describing the web-service portfolio for real-time read/write access to Energy E3/E360 customer and tank data.
Confirm your tank monitor vendor is one of the tank monitoring solutions ADD Systems lists as SmartConnect-compatible before building a custom integration.
Contact ADD Systems (sales@addsys.com) to scope which SmartConnect module you need — the 'Tank monitoring' module specifically, versus broader modules like delivery ticket creation or customer lookup — since SmartConnect is sold/configured module-by-module.
Have ADD Systems or your tank monitor vendor provision SmartConnect API credentials scoped to the tank-monitoring module so current tank readings write into Energy E3/E360.
Validate that incoming tank readings correctly trigger E3/E360's delivery scheduling/routing logic, since SmartConnect's stated purpose for this module is 'true integration with delivery scheduling,' not just passive data storage.
Known gotchas
SmartConnect's technical API reference (endpoints, auth, payload schemas) is not publicly published — the official page is capability-level marketing content; expect to work directly with ADD Systems' team for implementation-level docs.
SmartConnect is a general-purpose web-services portfolio, not a propane- or tank-monitor-specific API — the 'Tank monitoring' capability is one module among many (customer portal, mobile app, wholesale orders, EFT payments, etc.), so scope your request precisely.
ADD Systems brands its back office as 'E3' or 'E360' depending on version/vintage; confirm which one your target instance runs before assuming module availability.
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