Configure Recharge charge retry and dunning settings via the Recharge API for subscription recovery

domain: ecommerce-ops · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Authenticate with the Recharge API using an API token scoped to your store — use the `X-Recharge-Access-Token` header on all requests.
  2. To view or update dunning settings for your store, use the Recharge API store settings endpoints (verify endpoint paths in current Recharge API docs, as they differ between Recharge v1 and v2/Schematics).
  3. Configure the payment retry schedule by updating the number of retry attempts and intervals between attempts (typically in days) via the store settings or dunning configuration endpoint.
  4. Set up email notifications for failed charges by configuring Recharge's built-in dunning email templates in the Recharge merchant portal, or by listening to the `charge/failed` webhook and triggering your own email flow.
  5. Subscribe to Recharge webhook topics for `charge/failed`, `charge/max_retries_reached`, and `subscription/deactivated` to detect when dunning exhausts retries and a subscription is cancelled.
  6. Test dunning behavior in the Recharge test environment (sandbox or test mode) by using test card numbers that trigger declines.

Known gotchas

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