Configure Stripe Billing Smart Retries and handle failed-payment webhook events for subscription recovery

domain: stripe.com/docs · 5 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Enable Smart Retries in the Stripe Dashboard under Billing settings; Stripe uses machine learning to optimize retry timing based on card network signals
  2. Subscribe to invoice.payment_failed and invoice.payment_action_required webhook events in your endpoint configuration
  3. On invoice.payment_failed, retrieve the invoice and check attempt_count and next_payment_attempt to determine whether retries remain
  4. If next_payment_attempt is null, retries are exhausted; update the customer's subscription status in your database and trigger a payment update flow using the Customer Portal or a custom URL
  5. For invoice.payment_action_required, surface the PaymentIntent's next_action to the customer to complete 3DS authentication and recover the payment

Known gotchas

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