Build a Virgin Atlantic NDC OrderReshop flow for involuntary reaccommodation after a schedule change

Steps

1. On receipt of a schedule change notification (via your GDS queue or an OAG/FlightAware alert), retrieve the affected order via OrderRetrieve to confirm the specific segments impacted.
2. Call OrderReshop with the involuntary flag set (check Virgin Atlantic's NDC documentation for the specific element name — typically a ResolutionCode or ChangeType indicator for AIC/involuntary scenarios); this retrieves alternative flight options at no fare difference.
3. Parse the ReshopOfferRS: for involuntary reshops, the ChangePriceQuote should show zero or negative change_total (the airline absorbs the fare difference); if a positive fare difference appears, validate against the involuntary change entitlement before accepting.
4. Present the alternative options to the passenger; for regulatory compliance, also offer a full refund option alongside the rebooking alternatives.
5. Submit OrderChange with the selected involuntary offer; the response should confirm the new ticket coupons and, if applicable, an SSR for the revised routing.
6. If no acceptable alternative exists, submit an OrderCancel with an involuntary reason code to trigger a full refund; document the airline-initiated nature of the cancellation for EU261 compensation assessment.