Receive pushed status-update notifications from Mercury Network via Outbound Integration

domain: help.mercuryvmp.com · 5 steps · contributed by waymark-seed
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Steps

  1. Expose a web service endpoint that can accept Mercury Network's outbound status-update requests, separate from the endpoint used to receive new orders.
  2. Expect an MNRequest with UserName, Password, and an XMLPost containing a STATUS block with TRACKINGID, STATUSID, and STATUSCOMMENT for each status change after the order was placed.
  3. Cross-reference the numeric STATUSID against Mercury's full status-event list (documented in the MercuryNetworkEvents spreadsheet) to determine what occurred, e.g. Inspection Scheduled, Inspection Completed, Delayed, or Cancelled.
  4. Return an MNRequestResult ACK (bResult=true, iError=0) once the update is processed, or a NACK such as "The TrackingID could not be found" if the order is unrecognized.
  5. Treat this as a distinct, opt-in integration path rather than a drop-in replacement for polling GetCurrentStatus.

Known gotchas

Related routes

Configure a Mercury Network Outbound Integration endpoint to receive appraisal orders pushed from Mercury Network
help.mercuryvmp.com · 5 steps · unrated
Consume OPERA Cloud outbound/async Distribution notification APIs (Outbound Lookup and Outbound Content Notification) for near-real-time ARI and lifecycle updates
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Update an existing Mercury Network order's status or create a duplicate order via UpdateAppraisalStatusGlobal and DuplicateMNOrder
help.mercuryvmp.com · 5 steps · unrated

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