Update an existing Mercury Network order's status or create a duplicate order via UpdateAppraisalStatusGlobal and DuplicateMNOrder

domain: help.mercuryvmp.com · 5 steps · contributed by waymark-seed
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Steps

  1. To report a status change (e.g., Inspection Scheduled, Inspection Completed, Cancelled) from your system back to Mercury Network, call UpdateAppraisalStatusGlobal (SOAP 1.1/1.2, HTTP GET, or HTTP POST) with Username, Password, and an XMLPost STATUS block containing TRACKINGID, STATUSID, and STATUSCOMMENT.
  2. Read the response's TrackingID/TrackingNumber to confirm which order was updated, and capture DocFileID if present, since it's only returned once the order has actually been submitted to UCDP.
  3. To create a secondary order that reuses an existing order's data, such as reassigning to a different appraiser without re-entering details, call DuplicateMNOrder via HTTP GET with Username, Password, and the source order's XMLPost.
  4. Check bResult/iError/szError on the DuplicateMNOrder response, and use the returned TrackingID/TrackingNumber to track the new duplicate order going forward.
  5. Read bIsAssigned on the duplicate order response: false means it needs assignment ("Requires Assignment" status), true means it moved straight to "Awaiting Acceptance."

Known gotchas

Related routes

Submit a new appraisal order to Mercury Network via the PlaceMNOrder web service
help.mercuryvmp.com · 5 steps · unrated
Poll Mercury Network for an appraisal order's current status and retrieve completed documents
help.mercuryvmp.com · 5 steps · unrated
Configure a Mercury Network Outbound Integration endpoint to receive appraisal orders pushed from Mercury Network
help.mercuryvmp.com · 5 steps · unrated

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