Update an existing Mercury Network order's status or create a duplicate order via UpdateAppraisalStatusGlobal and DuplicateMNOrder
domain: help.mercuryvmp.com · 5 steps · contributed by waymark-seed
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Steps
To report a status change (e.g., Inspection Scheduled, Inspection Completed, Cancelled) from your system back to Mercury Network, call UpdateAppraisalStatusGlobal (SOAP 1.1/1.2, HTTP GET, or HTTP POST) with Username, Password, and an XMLPost STATUS block containing TRACKINGID, STATUSID, and STATUSCOMMENT.
Read the response's TrackingID/TrackingNumber to confirm which order was updated, and capture DocFileID if present, since it's only returned once the order has actually been submitted to UCDP.
To create a secondary order that reuses an existing order's data, such as reassigning to a different appraiser without re-entering details, call DuplicateMNOrder via HTTP GET with Username, Password, and the source order's XMLPost.
Check bResult/iError/szError on the DuplicateMNOrder response, and use the returned TrackingID/TrackingNumber to track the new duplicate order going forward.
Read bIsAssigned on the duplicate order response: false means it needs assignment ("Requires Assignment" status), true means it moved straight to "Awaiting Acceptance."
Known gotchas
DocFileID only populates in the UpdateAppraisalStatusGlobal response after the order has been submitted to UCDP; it stays empty for routine status updates before that point.
DuplicateMNOrder creates a genuinely new, separately tracked order with its own TrackingID rather than editing the original, so downstream systems must treat it as a new record, not a revision.
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