Track consigned item lifecycle events (approval, launch, cancellation, return) via TheRealReal Vendor API webhooks

domain: therealreal.com · 5 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗

Steps

  1. Configure a webhook URL in the Vendor API's notification settings to receive push events instead of polling
  2. Handle successful_item_upload / invalid_item_upload events to confirm whether items created via POST actually passed validation
  3. Handle item_launched_to_site events to know when an approved item goes live for purchase
  4. Handle item_purchased events, which include a pdf_url shipping label, to trigger fulfillment (ship-to-authenticator or ship-to-customer) workflows
  5. Handle item_cancelation and item_return events (the latter includes a tracking link) to reconcile inventory when TRR rejects or returns unsold stock

Known gotchas

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