Configure the NCR Voyix (Aloha) restaurant API to send order items with kitchen notes and promised times to a Kitchen Display System (KDS)

domain: developer-apac.ncrvoyix.com · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Register for access to the NCR Voyix Business Services Platform developer sandbox through the NCR Voyix developer portal and obtain API credentials
  2. Review the Restaurant APIs section of the NCR Voyix developer portal to identify the KDS routing and order management endpoints appropriate for your deployment type (Aloha Cloud vs. legacy Aloha POS)
  3. Construct an order payload that includes the item and modifier details, the promised time for fulfillment, and any customer-facing notes you want displayed on the KDS
  4. Submit the order via the appropriate NCR Voyix API endpoint; the platform will route the order items to the configured KDS stations based on the revenue center and item-routing rules set in Aloha
  5. Poll or subscribe to order status change events through the API to track KDS bump status and calculate service time metrics
  6. Test end-to-end in the sandbox environment, including KDS bump confirmation, before deploying to a production restaurant location

Known gotchas

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