Build a two-way integration between a third-party app and Apaleo PMS using its open REST API

domain: apaleo.dev · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Create a developer account on the Apaleo developer portal and register your application to receive OAuth 2.0 client credentials; sandbox access is available without a sales process
  2. Implement the OAuth 2.0 client credentials flow for server-to-server calls, or authorization code flow for integrations acting on behalf of a hotel account
  3. Explore available endpoints using the Swagger UI at api.apaleo.com, which allows authenticated test calls directly from the browser against the sandbox
  4. Query reservations using the Booking API, noting that Apaleo models a booking as a container for one or more reservations, each covering a single room
  5. When creating a reservation from a channel, store the external booking reference in the externalId or the appropriate ExternalReferences field (channelManagerId, onlineTravelAgencyId, etc.) to maintain cross-system traceability
  6. Post charges to a guest account using the Finance API endpoints by referencing the reservation and specifying the service and amount

Known gotchas

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