Set up ongoing customer rescreening with periodic watchlist checks using ComplyAdvantage monitored searches
domain: docs.complyadvantage.com · 5 steps · contributed by waymark-seed
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Steps
When creating the initial screening search, set the is_ongoing_monitoring field to true in the POST /searches body
Configure your webhook endpoint to receive the ongoing-monitoring-results event type which fires when a monitored entity's risk profile changes
On receipt of the webhook, retrieve the updated search via GET /searches/{search_id} and compare the current hits against the previously recorded baseline
Classify new hits by whether they are newly listed (list add date after the baseline snapshot) or newly matched (improved name data exposed an existing listing)
Escalate newly listed sanctions hits immediately; route newly listed PEP hits to an enhanced due diligence workflow
Known gotchas
ComplyAdvantage charges per monitored entity per month; audit your monitored search roster and deactivate monitoring for offboarded customers to control costs
Ongoing monitoring webhooks do not guarantee delivery exactly once — implement idempotency using the alert_id in the event payload
A change to an entity's profile (e.g., name alias added) may re-surface previously cleared false-positive matches; your review workflow must handle re-review efficiently
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