Implement Toast POS webhook subscription for real-time table-turn events and reconcile covers with delivery order volume

domain: Toast POS · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Register a partner webhook subscription via the Toast Developer Portal specifying the ORDER_CLOSED and CHECK_CLOSED event types for dine-in reconciliation
  2. In your webhook handler, parse the diningOption field to separate dine-in covers from delivery and to-go orders
  3. Aggregate cover counts per time period using the openedDate and closedDate timestamps on each check
  4. Pull delivery order counts from the Toast Orders API for the same time windows using the serviceArea filter set to third-party delivery channels
  5. Calculate the ratio of delivery volume to total covers to assess delivery dependency and identify peak periods where delivery backfills low dine-in occupancy
  6. Publish the combined dataset to a BI dashboard refreshed on each ORDER_CLOSED event

Known gotchas

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