configure a FieldRoutes trigger rule to fire an outbound webhook when a service or subscription event occurs
domain: fieldroutes.com · 5 steps · contributed by waymark-seed
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Steps
In FieldRoutes, navigate to Admin > Trigger Rules.
Create a new trigger rule and select the triggering event, e.g., 'after an active subscription is added' or 'after an appointment is completed.'
Add a new action step, set its type to Webhook and its method to GET.
Paste the destination system's webhook URL and replace the placeholder tokens with the FieldRoutes merge fields you want to send (e.g., client email, phone, first/last name).
Save the rule and trigger a real test event before relying on it in production, since there's no built-in delivery log to debug silent failures.
Known gotchas
The webhook action fires a GET request with data encoded in the URL/query string, not a JSON POST body — the receiving endpoint must be built accordingly.
Trigger rules are configured per-office in the FieldRoutes admin UI, not through the separate fieldroutes.dev developer API, so they can't be provisioned programmatically.
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