Outline a rack safety training program for warehouse staff, distinguishing forklift-operator training from general pedestrian/order-picker training.

Steps

1. Confirm OSHA's powered industrial truck (forklift) training standard (1910.178(l)) requires a combination of formal instruction, practical/hands-on training, and workplace performance evaluation before an operator is certified — and that this must include site-specific hazards, not just generic classroom content
2. Confirm pedestrian traffic in the operator's work area is a required forklift-training topic under 1910.178(l) — the operator curriculum should explicitly cover interaction with pedestrians near racks, not just vehicle operation
3. Build a separate pedestrian/order-picker track (right-of-way rules, horn use at blind corners/aisle ends, designated walkways, aisle markings, staying clear of rack uprights and load zones) for staff who work near racks but do not operate forklifts — this population is not covered by 1910.178(l)'s forklift-specific requirements
4. Add rack-specific content for all warehouse staff (not just operators): how to recognize and report rack damage, why not to climb or lean on rack, load-plaque awareness, and the facility's impact-reporting procedure
5. Reference RMI's own published rack-safety-basics material as a supplementary industry resource for building out this content, alongside the OSHA-mandated forklift training
6. Require periodic refresher training and retraining triggers (e.g., after an incident, observed unsafe operation, or reassignment to a new truck type/environment), consistent with 1910.178(l)'s evaluation and retraining provisions