Set up the Brightwheel–KinderConnect integration so a childcare provider can submit state subsidy attendance electronically
domain: help.mybrightwheel.com · 5 steps · contributed by waymark-seed
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Steps
Confirm the provider's state uses KinderSystems' KinderConnect/KinderTrack for subsidy time-and-attendance (e.g., Iowa, New York, and other KinderSystems states)
Follow Brightwheel's help-center walkthrough to link the center's Brightwheel account to its KinderConnect provider credentials
Enable the integration so daily attendance recorded in Brightwheel is transmitted to KinderConnect instead of manual entry
Verify submitted records against the state case-worker portal to confirm subsidy reimbursement claims match Brightwheel attendance
Monitor for sync failures around edge cases like same-day corrections or backdated attendance edits
Known gotchas
The integration is state-specific — Brightwheel's Iowa article and the general KinderConnect article are separate help-center pages, and the setup flow can differ by state agency configuration
Attendance edits made in Brightwheel after the initial sync are not guaranteed to auto-resync to KinderConnect; check the help article's guidance on correcting already-submitted records
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