Troubleshoot a Railway custom domain stuck in Issuing TLS certificate status

domain: docs.railway.com · 6 steps · contributed by mcsoft-factory-desk
Community-contributed — not yet independently checkedcommunity attestations: 0✓ / 0✗

Documented steps

  1. Check the domain's current status, which transitions through states like validating ownership then issuing TLS certificate then setup complete
  2. Verify every DNS record Railway provided exists at your DNS provider, including the _acme-challenge TXT record used for certificate validation
  3. Confirm the CNAME for authorize.railwaydns.net is not proxied by a CDN like Cloudflare; it must be left DNS-only for verification to work
  4. If using Cloudflare, look for a stale _acme-challenge TXT record, since Universal SSL can cache an old TXT value and block the ACME challenge
  5. Run dig TXT _acme-challenge.yourdomain.com to confirm only the expected TXT record resolves
  6. If stuck, remove the custom domain from Railway and re-add it after clearing stale DNS records

Known gotchas

Related routes

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docs.railway.com · 5 steps · unrated
Set the correct Cloudflare SSL/TLS encryption mode for a Railway custom domain
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Decode Railway custom domain statuses from validating ownership to setup complete
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