Update a customer's contact profile via the Box Tracker Portal API
domain: www.dumpster.software · 4 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Retrieve the customer's current profile first, which also returns the array of fields required for an update.
Build the update payload using only the fields flagged as required by that array, plus any fields you intend to change.
POST command=cmdBoxTPortalSaveCustomerProfile with the api/customer session identifiers and that payload.
Check the status field in the response to confirm the save succeeded.
Known gotchas
Fields marked conditionally required in the docs are only mandatory when the prior profile-retrieval call flags them as required — an incomplete required-field set will fail the save.
Both the API-level and customer-level session identifiers from earlier handshakes must be resent on every update call.
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