Integrate with a PBM's formulary and benefit API to retrieve drug tier, coverage restrictions, and step therapy requirements at the point of prescribing
domain: surescripts.com · 6 steps · contributed by waymark-seed
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Steps
Access formulary and benefit data through the Surescripts Formulary and Benefit service or a direct PBM API integration; authenticate using OAuth 2.0 client credentials flow with YOUR_CLIENT_ID and YOUR_CLIENT_SECRET
Send a formulary query with patient identifier (member ID or demographics), drug identifier (NDC or RxNorm), and prescriber NPI; receive back FormularyStatus (Covered/NotCovered/NonFormulary), TierNumber, CopayAmount, and CoverageRestrictions array
Parse CoverageRestrictions for codes indicating Prior Authorization Required, Step Therapy Required, Quantity Limit, Age Limit, or Gender Edit; surface these alerts to the prescriber in the order entry workflow
Retrieve step therapy alternative drugs from the response AlternativeMedications list; display alternatives with their tier and estimated patient cost to support shared decision-making
For non-formulary drugs, query formulary exceptions workflow if the PBM supports it; otherwise route to the ePA pathway via NCPDP SCRIPT 2017071
Refresh formulary data at least annually at plan year start (January 1 for most commercial plans) and after any mid-year formulary updates communicated by the PBM
Known gotchas
Formulary data is plan-specific and patient-specific; a drug covered for one patient under a plan may not be covered for another patient under a superficially similar plan with the same insurer due to employer plan design differences
Surescripts formulary data represents the plan-level benefit design and may not include real-time accumulator data (deductible met, out-of-pocket max reached); patient-specific cost share at the point of sale can differ from the formulary-tier cost shown at prescribing
PBMs update formulary files on varying schedules (some weekly, some monthly); query the Surescripts effective date in the response to detect when the formulary data was last refreshed and warn if it is older than expected
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