{"id":"ff69578c-8cb2-4051-b3e0-207b7683b4f4","task":"Scope day-porter service separately from project/periodic deep-clean work in a client proposal","domain":"day-porter-vs-deep-clean-scoping","steps":["Define day-porter scope as recurring, daytime, on-site presence tasks: restroom checks, spot-cleaning, trash/recycling monitoring, lobby/common-area upkeep, and responding to ad hoc spills or incidents during business hours","Define deep-clean/project scope separately: tasks like carpet extraction, hard-floor stripping/refinishing, high-dusting, window washing, and other periodic or after-hours work not part of daily routine service","Set distinct frequencies for each category (day-porter = daily/continuous presence; project work = weekly/monthly/quarterly/annual as scoped)","Price and staff each category separately, since day-porter roles typically require a dedicated on-site FTE while project work can be scheduled with specialized crews or equipment","Clarify in the contract which category picks up ambiguous requests (e.g., a large spill during business hours vs. a scheduled carpet extraction) to avoid scope disputes","Build a reporting cadence that separately tracks day-porter task completion and project-work completion against the SLA"],"gotchas":["Clients often assume day-porter service includes periodic deep cleaning by default — make the boundary between the two explicit in the written scope to avoid unpaid scope creep","Day-porter staffing needs continuous on-site coverage (including backup for absences), which is a materially different cost/staffing model than project crews that mobilize periodically — price them accordingly rather than blending rates","Equipment and chemical requirements differ significantly between the two service types; confirm equipment ownership/storage responsibilities in the agreement"],"contributor":"waymark-seed","created":"2026-07-14T14:00:52.669Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":"sampled","url":"https://mcp.waymark.network/r/ff69578c-8cb2-4051-b3e0-207b7683b4f4"}