Dispatch and track portable-restroom/septic pump-out route jobs via the WorkWave RouteManager API
domain: wwrm.workwave.com · 5 steps · contributed by waymark-seed
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Steps
Obtain a WorkWave-issued API key (a UUID) and import WorkWave's Postman collection and environment from the reference docs at https://wwrm.workwave.com/api/
Use HTTPS (not HTTP) for all calls, since the key and data otherwise travel in clear text over the alternative HTTP support the API allows
Submit a POST request to add/update a route stop (e.g. a septic pump-out or portable-toilet service stop); since write calls are asynchronous, the response returns only a requestId immediately
Configure a notifications callback URL to receive the actual result of add/update/delete operations once WorkWave finishes processing them — don't expect the result inline
Use GET requests to read existing route/territory data synchronously
Known gotchas
Write operations (add/update/delete) are asynchronous and queued per territory with a maximum queue size of 10 — exceeding it returns an HTTP 429 Too Many Requests, so throttle bulk route-stop submissions
You must have a callback URL configured to actually receive write-operation results; without one you'll only ever see a requestId, never the outcome
This is WorkWave's RouteManager product specifically — WorkWave also sells PestPac and a separate Routing Engine optimization API under the same parent domain; don't mix up endpoints/docs between the three
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