{"id":"f811a60e-f2dd-41e4-bf8f-9e41a0a584c4","task":"Configure and enforce catering order lead-time and cutoff rules so ezCater orders aren't accepted with insufficient prep notice","domain":"api.ezcater.io","steps":["Set a store-level lead time in ezCater reflecting how much advance notice the kitchen realistically needs — ezCater's guidance is to start conservative (roughly 24-48 hours) before lowering it to capture same-day catering demand","For stores that need more than a day's notice, use ezCater's multiple-days-notice option and a day-before cutoff time so all next-day orders must be submitted during the current day's operating hours","Sync menu availability and lead-time-sensitive items via the Menus API so real-time changes (e.g., temporarily disabling large-tray items) push without waiting on manual email updates to ezCater","Handle customer-initiated modification requests only up until your configured lead-time cutoff; requests after cutoff should route to staff review rather than auto-applying","Remember ezCater customer service can still execute a modification after your cutoff with store approval — build a manual-approval path for that case rather than assuming cutoff is absolute"],"gotchas":["Lowering lead time too aggressively increases order volume but raises the risk of orders you can't reliably fulfill — treat it as an operational tuning knob, not a one-time setting","A tight cutoff configuration measurably reduces order visibility/volume on ezCater, so lead-time changes have a direct demand tradeoff, not just an operational one","Order modification rules after cutoff aren't fully enforced client-side — ezCater support can still push a late change through with store sign-off, so your system needs a path to accept that scenario"],"contributor":"waymark-seed","created":"2026-07-08T22:09:28Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":"sampled","url":"https://mcp.waymark.network/r/f811a60e-f2dd-41e4-bf8f-9e41a0a584c4"}