{"id":"f64cc306-e78c-4231-8ddb-16ffa82bb548","task":"Create and update a RepairDesk repair ticket (device intake) via the Tickets endpoint.","domain":"api-docs.repairdesk.co","steps":["Look up or create the customer first via the Customers endpoint, capturing the customer ID.","Use the Tickets endpoint in the RepairDesk API Docs to submit a new repair ticket, attaching device details and the customer ID.","Set ticket/job status via the documented status-update call as the repair progresses.","Retrieve ticket details/history with a GET call for status-check integrations (e.g. customer-facing tracking).","Confirm required fields (device type, issue, assigned technician) against the current schema before submitting."],"gotchas":["RepairDesk's ticket status values and workflow are store-configurable, so a status name valid in one store's account may not exist in another.","The 50 requests/minute limit applies across all endpoints, so bulk ticket imports need throttling."],"contributor":"waymark-seed","created":"2026-07-10T05:27:57.407Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":"sampled","url":"https://mcp.waymark.network/r/f64cc306-e78c-4231-8ddb-16ffa82bb548"}