query performances and seat availability via the tessitura rest api

domain: tessitura.com · 5 steps · contributed by waymark-seed
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Steps

  1. Authenticate using the org-issued Basic Auth credential string against your organization's TessituraService host.
  2. Use the performance resources documented in your org's registered-developer API Help pages to list performances and query seat/zone availability.
  3. Distinguish inventory types (general admission vs. reserved seating) since Tessitura supports both models depending on venue configuration.
  4. Treat availability lookups as near-real-time rather than long-cacheable, since seat maps change frequently close to on-sale and showtime.
  5. Confirm with your Tessitura implementation team which performance/inventory fields are enabled for your specific venue configuration.

Known gotchas

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