Document pre-treatment (anti-icing) service to manage liability

Steps

1. Log anti-icing/pre-treatment as its own distinct service event, separate from post-storm plowing, with its own timestamp, product, and application rate.
2. Record the decision basis for pre-treating (forecast data reviewed, expected precipitation type and onset) to show a proactive rationale rather than an after-the-fact justification.
3. Photograph treated surfaces where practical before precipitation begins, alongside the application record, to establish that treatment occurred ahead of the event.
4. Note in the contract whether anti-icing is an included service, since seasonal agreements more commonly bundle proactive ice management while per-push agreements often do not.
5. Retain pre-treatment records for the same duration as other service logs so they're available if a claim alleges no proactive measures were taken.