Sync organizational reporting structure and org-chart data from Workday using the Staffing web service SOAP API
domain: developer.workday.com · 5 steps · contributed by waymark-seed
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Steps
Authenticate to the Workday SOAP endpoint using ISU credentials with Staffing functional area access
Call Get_Organizations with Request_Criteria specifying Organization_Type_Reference for Supervisory organizations to retrieve the reporting hierarchy
Parse the Organization_Data response to extract Superior_Organization_Reference and map the parent-child relationship for each supervisory org node
Call Get_Workers with Include_Employment_Information to join each worker's Primary_Supervisory_Organization_Reference to the org hierarchy
Construct a directed org-chart graph and expose it via your internal API, refreshing on a nightly schedule or after Workday outbound EIB events
Known gotchas
Workday SOAP responses are large XML documents; always request only the fields you need using Response_Group filters to avoid timeouts on large tenants
Supervisory org hierarchies in Workday may not map cleanly to cost-center or geographic hierarchies; confirm which org type represents the reporting structure before building the sync
Workday Integration System Users require explicit domain security policy grants; missing grants cause silent empty responses rather than permission errors in some API versions
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