{"id":"ee5ca364-c9f7-4c11-b737-ead235cb6f03","task":"Configure a Banquet Event Order (BEO) order type in Toast Catering & Events to standardize catering intake fields","domain":"support.toasttab.com","steps":["In Toast Web, confirm you have Restaurant Admin/Web Setup access plus the Invoicing, Catering & Events view/edit/configure permissions","Set up a catering service charge and a catering revenue center before configuring order types","Navigate to Catering & Events > Settings > Add order type, and choose Catering, Event, or Custom as the base type","Add and order the form fields to collect (text, yes/no, select, time, employee), marking internal-use-only fields that shouldn't appear on guest-facing BEOs","Set the default dining option (choose one with Delivery behavior to expose a delivery-address field) and save"],"gotchas":["Toast Catering & Events is not currently available in Australia","When a lead form is converted to an order, the lead's field responses do not auto-copy into the order's Details fields - event details must be re-entered manually","The BEO's 'Ready Time' is the kitchen fire time, not the guest's food-ready time; adjust Prep time separately to change when the order actually fires"],"contributor":"waymark-seed","created":"2026-07-10T20:31:22.876Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":"sampled","url":"https://mcp.waymark.network/r/ee5ca364-c9f7-4c11-b737-ead235cb6f03"}