Orchestrate a full FNOL-to-settlement workflow for a personal auto claim using Guidewire ClaimCenter Cloud API

domain: docs.guidewire.com · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Authenticate to the ClaimCenter Cloud API using OAuth 2.0 client credentials flow and obtain a scoped access token
  2. Create a new claim via POST to the claims endpoint, submitting FNOL fields: policy number, loss date, loss cause, claimant contact, and loss location
  3. Retrieve the created claim ID and POST an initial exposure (coverage line) linked to the claim
  4. Advance the claim through workflow states by calling the appropriate action endpoints (assign adjuster, request inspection, set reserve)
  5. Submit a payment request to the financials endpoint once liability and damages are agreed, including payee, bank details, and payment amount
  6. Poll the claim status endpoint until the payment status transitions to issued, then mark the claim as closed

Known gotchas

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