Configure PSP failover routing in Spreedly to automatically reroute declined transactions to a backup gateway

domain: docs.spreedly.com · 6 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. Set up two or more payment gateways in Spreedly (e.g., primary Stripe gateway and backup Braintree gateway) and obtain gateway tokens for each.
  2. Implement a routing layer in your application that attempts the transaction against the primary gateway token first using Spreedly's Purchase or Authorize API.
  3. On receiving a gateway error response (network connectivity failure or gateway timeout — not a card decline), catch the error and resubmit the transaction to the backup gateway token using the same Spreedly payment method token.
  4. Do NOT failover on hard card declines (do_not_honor, stolen_card, insufficient_funds) — these represent issuer decisions that will be the same regardless of which gateway submits the transaction.
  5. Log the gateway token used, attempt sequence, and outcome for each transaction to enable per-gateway performance monitoring.
  6. Use Spreedly's built-in metadata fields to store routing decisions alongside the transaction record for reconciliation.

Known gotchas

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