Set up a webhook to receive real-time unlock events from Kisi
domain: docs.kisi.io · 5 steps · contributed by waymark-seed
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Steps
Read the Webhooks guide at docs.kisi.io/platform/apis/webhooks/ to see supported event types
Register a webhook endpoint URL in the Kisi dashboard or via the API, scoped to the organization or specific locks you want events for
Confirm the endpoint responds successfully to Kisi's delivery attempts, since failed deliveries are retried per Kisi's documented policy
Parse incoming unlock/access events and match them to the corresponding user and lock IDs from the Kisi API reference
Fall back to polling the access-events resource via the interactive API reference if webhook delivery is interrupted
Known gotchas
Webhooks are additive to, not a replacement for, the REST API — you still need an API key to resolve full user/lock context from the IDs in a webhook payload
Kisi warns that some endpoints carry custom rate limits beyond the general 5 req/s figure — check the rate-limits section of the reference for the specific webhook-management endpoints
Mobile SDK-driven unlocks and API-driven unlocks may appear differently in event payloads; don't assume a single unlock method field covers every access path
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