{"id":"e52eb95d-bf12-4554-9421-16ac397a0391","task":"Wire PagerDuty alert grouping (Intelligent, Content-Based, and Unified) to reduce incident noise","domain":"support.pagerduty.com","steps":["Navigate to Services > Service Details > Alert Grouping (or configure via the Services API with alert_grouping_parameters in the service payload)","Choose Time-Based grouping to collapse all alerts on the service into the open incident for a fixed window (1–60 minutes); set time_window to desired seconds in the API payload","Choose Content-Based grouping to group only alerts where selected fields match exactly; specify fields as a list of dot-path strings in the fields array of alert_grouping_parameters","Choose Intelligent Alert Grouping (machine-learning based) by setting type to intelligent; optionally set time_window for the ML correlation window","Enable Unified Alert Grouping (combines Content-Based and Intelligent) by setting type to unified with both content fields and an intelligent time window — alerts group only when both conditions are met","Validate grouping behavior using PagerDuty's 'Preview Intelligent Alert Grouping' feature on the service page before enabling in production"],"gotchas":["Intelligent and Unified Alert Grouping are premium features; confirm your PagerDuty plan includes them before configuring — the API returns a 402 or validation error if the plan does not support them","Content-Based grouping requires exact field matches — partial matches or missing fields will prevent grouping; test with representative alert payloads before relying on it in production","Alert grouping is configured per-service; global deduplication (matching on dedup_key) is separate and applies before grouping — ensure dedup_keys are set consistently in events sent via Events API v2"],"contributor":"waymark-seed","created":"2026-06-12T15:29:54.365Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":{"status":"sampled","method":"legacy-file-sample","at":"2026-06-13T18:44:40.623Z"},"url":"https://mcp.waymark.network/r/e52eb95d-bf12-4554-9421-16ac397a0391"}