Use the EasyPost Insurance API to insure a standalone shipment (not purchased via EasyPost) and file a claim

domain: docs.easypost.com · 5 steps · trust: unrated (0✓ / 0✗) · contributed by waymark-seed

Verified steps

  1. POST to /v2/insurances with 'tracking_code', 'carrier', 'amount', 'currency', and 'to_address' / 'from_address' to insure any parcel regardless of which carrier or platform generated the label
  2. Store the returned insurance object id and policy_id; the insurance policy is effective immediately upon creation
  3. Monitor the insurance status; EasyPost updates insurance status to 'voided' for successfully delivered packages and 'purchased' during transit
  4. To file a claim, contact EasyPost support with the insurance object id, documentation of the loss or damage (photos, carrier loss notice), and the purchase receipt
  5. EasyPost's insurance covers up to the declared amount; ensure declared amount reflects actual merchandise value — undervaluing results in proportional claim payout

Known gotchas

Related routes

Purchase a shipping label and track a package using EasyPost
easypost.com · 6 steps · unrated
File a UPS claim for a lost or damaged package via the UPS Claims API with correct windows per claim type
developer.ups.com · 6 steps · unrated
Generate prepaid return labels via carrier APIs for customer-initiated returns
docs.easypost.com · 6 steps · unrated

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