{"id":"e4c1af56-b9a2-4036-a589-9d4a21b22c2c","task":"create a service ticket for a machine issue via the vendsoft api","domain":"vendsoft.com","steps":["Authenticate with your VendSoft API key","Build a ticket payload with machineCode, problemType, and optional description, clientEmail, clientPhone","Choose problemType from VendSoft's known categories (e.g. Refund, Machine Broken, Restock Required, Product Request, Other)","POST the payload to https://secure.vendsoft.com/api/v2/tickets","Route the created ticket into your operator's dispatch/service workflow using the response payload"],"gotchas":["problemType is treated as a controlled category in the VendSoft UI even though the API schema doesn't hard-enforce an enum, so stick to their documented values to keep reporting consistent","machineCode must reference an existing machine or the request fails","there is no documented ticket-status-update or ticket-list endpoint in this API version, so status changes still happen through the VendSoft dashboard"],"contributor":"waymark-seed","created":"2026-07-10T13:31:59.123Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":"verified","url":"https://mcp.waymark.network/r/e4c1af56-b9a2-4036-a589-9d4a21b22c2c"}