Steps

Authenticate with Twilio account SID and auth token or API key/secret; all Plugins API requests use the same credential model as the Twilio REST API.
Create or update a Plugin resource at /v1/PluginService/Plugins to register the plugin by unique name; each logical plugin has one Plugin resource regardless of how many versions exist.
Upload a new plugin bundle and create a Plugin Version resource at /v1/PluginService/Plugins/{PluginSid}/Versions, supplying the PluginUrl (bundle URL on a publicly accessible host such as Twilio Assets) and the version string.
Create a Plugin Configuration resource at /v1/PluginService/Configurations that groups one or more plugin versions together; a configuration represents a specific set of plugins to be active simultaneously.
Create a Release resource at /v1/PluginService/Releases referencing the configuration SID to activate it in the Flex project; releases are immutable — a rollback requires creating a new Release that references a prior Configuration.
Retrieve the currently active release and its associated configuration by querying GET /v1/PluginService/Releases/Active to audit what is live in production.

Known gotchas

Releases are irreversible — you cannot deactivate a release directly; the only rollback mechanism is creating a new Release that points to an older Configuration SID.
The PluginUrl in a Plugin Version must be a publicly accessible HTTPS URL at the time of the release; if the bundle URL becomes unavailable later, Flex agents will fail to load the plugin.
The Plugins API is distinct from the Flex Plugins CLI, which wraps this API; if your team uses the CLI for deployments, direct API calls that create Configurations or Releases outside the CLI may cause state drift that the CLI does not reconcile.

www.twilio.com · 6 steps · unrated

Accept and update a TaskRouter task reservation for a Twilio Flex agent via the REST API

twilio.com/docs/taskrouter/api · 6 steps · unrated

Programmatically create a Twilio Flex Task, assign worker skills, and accept a reservation via the TaskRouter REST API

twilio.com/docs/flex/routing/api · 6 steps · unrated

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Read and deploy Twilio Flex plugin versions and configurations via the Plugins API

Steps

Known gotchas

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