Sync guard-tour and workforce timekeeping events between TEAM Software Lighthouse and WinTeam

domain: teamsoftware.com · 5 steps · contributed by waymark-seed
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Steps

  1. Confirm you mean TEAM Software's Lighthouse (teamsoftware.com/lighthouse), a workforce/guard-tour product for cleaning and security contractors
  2. Enable the built-in Lighthouse-WinTeam integration so timekeeping events, including meal breaks, flow automatically between the two systems
  3. Use mobile check-in/tour data from Lighthouse to populate WinTeam job-costing and payroll records
  4. Reconcile any discrepancies in the sync before running payroll exports
  5. Contact TEAM Client Services for API/Concourse provisioning if the standard sync doesn't cover a custom use case

Known gotchas

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