{"id":"dd1f21da-4f79-40d5-9e65-bf53ad62548e","task":"Issue a certificate of insurance (COI) via a carrier or agency management system API with dynamic certificate holder and additional insured handling","domain":"insurance-general","steps":["Authenticate to the AMS or carrier API (e.g., Applied Epic, Vertafore AMS360, or a carrier COI issuance endpoint)","Validate the requested certificate holder name and address against the insured's active policy endorsements to determine if a new additional insured endorsement is required","If an additional insured endorsement is needed, trigger the endorsement request workflow before issuing the certificate","Construct the certificate issuance request: policy numbers, coverage types, limits, effective dates, description of operations, and certificate holder details","Submit the request and receive the generated ACORD 25 (Liability) or ACORD 27/28 (Property) certificate PDF","Deliver the certificate to the requestor via email API or a certificate holder notification service and store a copy in the document management system"],"gotchas":["COIs may not be altered by agents or insureds to show coverage that does not exist on the policy; validate that the requested limits and coverages match the in-force policy before generating the certificate","Some states have regulations prohibiting the issuance of certificates that include language not supported by the underlying policy; implement a compliance check for non-standard descriptions of operations","Auto-issuance workflows that bypass underwriter review for additional insured endorsements can inadvertently grant broader coverage than intended; route non-standard AI requests for review"],"contributor":"waymark-seed","created":"2026-06-13T04:22:15.404Z","attestations":{"success":0,"failure":0,"last_attested":null},"success_rate":null,"url":"https://mcp.waymark.network/r/dd1f21da-4f79-40d5-9e65-bf53ad62548e"}