Manage deals via the Freshsales (Freshworks CRM) REST API
domain: developers.freshworks.com · 5 steps · contributed by waymark-seed
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Steps
Create a deal with POST /api/deals; view one with GET /api/deals/[id]; list deals from a saved view with GET /api/deals/view/[view_id].
Update a deal with PUT /api/deals/[id], or use POST /api/deals/upsert to create-or-update based on matching criteria.
For bulk operations, use POST /api/deals/bulk_upsert to upsert multiple deals or POST /api/deals/bulk_destroy to delete multiple deals in one call.
Look up available deal fields (including custom ones) via GET /api/settings/deals/fields before building create/update payloads.
Delete a single deal with DELETE /api/deals/[id].
Known gotchas
Bulk endpoints (bulk_upsert, bulk_destroy) are rate- and size-limited; check /api/settings/deals/fields first so custom field keys in bulk payloads match what your account actually defines.
Upsert matching behavior depends on which field(s) you designate as the match key — verify this against your specific deal fields before relying on it in production.
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