Diagnose and fix Uber Eats Menu API upload failures using the troubleshooting endpoint, including overlapping visibility-hour errors and malformed item references

domain: developer.uber.com · 5 steps · contributed by waymark-seed
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In-depth guide

Verify Uber Direct webhook signatures — the full failure-mode walkthrough related to developer.uber.com, checked against official docs, with linked verified routes.

Steps

  1. Submit the menu via the Upload Menu endpoint and capture the full error payload rather than just the HTTP status code
  2. For an 'invalid visibility: time ranges overlap' style error, inspect the VisibilityHours definition for the offending item and remove or merge overlapping time ranges
  3. For errors referencing an item_id that appears malformed or missing, call Get Menu to confirm whether that item actually exists on the current live menu before retrying
  4. Confirm the submitted catalog satisfies baseline validity requirements — at least one menu under menus and at least one day with service_availability hours — since a catalog missing either is rejected outright
  5. Use the dedicated troubleshooting reference to map error strings to remediation steps rather than guessing from the error text alone

Known gotchas

Related routes

Publish or update a menu on Uber Eats Marketplace via the Menu API
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Upload menus to Uber Eats via the Marketplace API
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restrict uber eats menu items to specific hours and temporarily suspend out-of-stock items using visibility_info and suspension_info
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