Integrate with SoftPro 360 to open a title and escrow order and receive status updates
domain: softprocorp.com · 6 steps · contributed by waymark-seed
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Steps
Establish a SoftPro Sync integration relationship, designating your system as the requestor and the title company as the provider within the SoftPro 360 network
Initiate a title order by submitting the transaction data (buyer, seller, property address, loan amount, transaction type) through the SoftPro 360 integrated vendor portal or the SoftPro Sync API, allowing data to transfer automatically from the source file to the SoftPro order
Configure SoftPro to send status notifications back to the requestor system as the order progresses through standard milestones: order opened, title search in process, commitment issued, and cleared for closing
Retrieve the title commitment document when it becomes available via the SoftPro document delivery mechanism, storing it in the loan origination system
At closing, receive the final HUD/ALTA settlement statement through the SoftPro data delivery flow and reconcile against the loan estimate figures
For e-closings, use SoftPro's eClosings module integration to coordinate the signing ceremony and receive recording confirmation and final policy delivery via the same data channel
Known gotchas
SoftPro does not expose a traditional public REST API; integration is primarily through the SoftPro 360 vendor network and SoftPro Sync, which requires both the requestor and provider to be SoftPro customers—this limits integration to title companies already using SoftPro
Data mappings between the lender LOS and SoftPro's internal field schema require configuration by the SoftPro implementation team; changes to LOS field names or data formats after go-live can silently break the automatic field transfer without generating errors
SoftPro's eClosings module compatibility depends on the notary platform and county e-recording infrastructure; not all jurisdictions support RON or e-recording, which can require fallback to wet-sign workflows mid-transaction
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