Configure and verify iCIMS event notifications for candidate workflow status-change events via the REST API
domain: recruiting · 6 steps · contributed by waymark-seed
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Steps
In the iCIMS platform's Event Notifications page, select the Workflow Status Update event and map it to the specific candidate status(es) that should trigger it
Provide the receiving endpoint's HTTPS URL (a valid, non-self-signed SSL certificate is required) and choose the outbound authentication method: OAuth 2.0 client credentials, HMAC, or Basic Auth
Build the endpoint to accept GZIP'd JSON POST payloads containing newStatus, oldStatus, customerId, jobId, userId, personId, systemId, links, and eventType
Respond within 30 seconds with HTTP 200 (optionally including a JSON userMessage) for success, 303 See Other with a redirect Location if required, or 400 Bad Request for malformed input
Configure or disable the 'Show Confirmation' setting depending on whether your endpoint supplies its own user-facing confirmation message
Test by transitioning a candidate through the mapped status in a sandbox/test client and confirm the notification is delivered and acknowledged correctly
Known gotchas
iCIMS can resend the same event notification, so the receiving integration must be idempotent (e.g., dedupe on personId/systemId/status) since exactly-once delivery isn't guaranteed
There is no self-serve REST call to register a subscription — event endpoints and status mappings are configured inside the iCIMS platform admin UI, typically after partner onboarding
Missing the 30-second response window or returning the wrong status code is treated as an unknown failure, prompting a retry that can create duplicate downstream records if idempotency isn't handled
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