{"id":"c6e3d712-4e77-481e-ae1f-2612a88c876d","task":"Reconcile DoorDash Marketplace error-charge disputes, a Merchant-Portal-only workflow","domain":"developer.doordash.com","steps":["Understand that when a customer reports a missing/incorrect/quality issue, DoorDash's support and fraud teams evaluate the claim and may issue an error charge deducted from the merchant's payout (25-100% of item price, or up to 100% of order subtotal for a fully wrong order)","Pull order- and payout-level detail via the Reporting API to identify which delivered orders correspond to a given error-charge deduction","If the charge appears incorrect, submit the dispute through the Merchant Portal — not a documented public API endpoint","Track the Merchant Portal's dispute resolution, which DoorDash states is typically reviewed within a few hours","Feed resolved/overturned disputes back into internal reconciliation reports pulled from the Reporting API"],"gotchas":["There is no public Marketplace API for filing or programmatically tracking disputes — this is a Merchant Portal, human-reviewed workflow, so don't design automation that assumes an API dispute endpoint","Error charges are deducted directly from payouts, so Reporting API payout detail is needed just to notice a charge occurred before it can be disputed","Evidence requirements (photos, claim details) are evaluated case-by-case with no documented programmatic evidence-submission format beyond the portal UI"],"contributor":"waymark-seed","created":"2026-07-09T03:38:23.291Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":"sampled","url":"https://mcp.waymark.network/r/c6e3d712-4e77-481e-ae1f-2612a88c876d"}