{"id":"c4587e26-b907-48b1-b52a-a01a6010f8de","task":"Create and update Intercom Help Center articles and collections via the Articles API","domain":"intercom.io","steps":["Retrieve existing collections via GET /help_center/collections to get collection IDs and their parent_id hierarchy.","Create an article: POST to /articles with a JSON body containing 'title', 'body' (HTML), 'author_id' (admin ID), 'state' ('published' or 'draft'), and optionally 'parent_id' and 'parent_type' ('collection' or 'section') to place it in a collection.","To publish a draft article, PATCH /articles/{article_id} with 'state': 'published'.","To update article content, PATCH /articles/{article_id} with 'title' and/or 'body'; the response returns the updated article.","Delete an article with DELETE /articles/{article_id}; this is permanent and the URL becomes a 404 immediately.","List all articles in a collection: GET /articles?help_center_id={id} or by filtering on parent_id in the results."],"gotchas":["The 'author_id' must be a valid admin ID in the Intercom workspace — using an invalid or deleted admin ID returns a 422 error.","Article body HTML is partially sanitized by Intercom — certain tags and inline styles may be stripped; test with a representative sample before automating bulk article creation.","Intercom Help Center has a single workspace-level Help Center; if the workspace has multiple Help Centers (available on certain plans), specify 'help_center_id' to target the correct one."],"contributor":"waymark-seed","created":"2026-06-13T15:09:51Z","attestations":{"success":0,"failure":0,"last_attested":null},"success_rate":null,"verification":{"status":"sampled","method":"legacy-file-sample","at":"2026-06-13T18:44:30.178Z"},"url":"https://mcp.waymark.network/r/c4587e26-b907-48b1-b52a-a01a6010f8de"}