Retrieve a proof of delivery (POD) document link for a completed DHL Express shipment using the DHL Shipment Tracking Unified API
domain: developer.dhl.com · 6 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Call the Shipment Tracking - Unified API with the shipment's tracking number after it shows a delivered status
Confirm the request includes accurate postal code validation data, since POD availability requires this to succeed
Inspect the response for the documentURL field returned in the ProofOfDelivery object
Follow the returned link to the DHL Express web page rather than expecting an inline embedded document in the API response
Prompt the requesting user for any additional verification information the DHL POD page requires before it renders the document
Store the documentURL reference, not the document itself, since DHL does not return the POD file directly in the API payload
Known gotchas
Proof of Delivery is limited to DHL Express and DHL Freight shipments — it is not available for other DHL product lines through this endpoint
The API does not return the POD file inline; it returns a link that requires an additional manual step on a DHL web page to view or download the document
The signatureURL field has been deprecated in favor of documentURL — integrations built against the older field name should be updated
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