Understand the ASAP-to-PSAP program and how a monitoring center joins

domain: apcointl.org / tma.us · 5 steps · contributed by waymark-seed
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Steps

  1. Confirm the receiving PSAP is willing to sponsor the project — APCO/TMA guidance states the PSAP must be the primary driver and owner of an ASAP implementation, not the alarm company.
  2. Coordinate with the state's Nlets representative to confirm the PSAP's connection can carry ASAP transactions.
  3. Have the PSAP sign a Traffic Authorization Letter (TAL) authorizing ASAP transmissions and submit it to the ASAP Service.
  4. Complete joint testing between the monitoring center and the receiving PSAP's CAD system before go-live.
  5. Once live, monitor for CAD acknowledgment responses routed back through the same path: monitoring company to CSAA message broker to Nlets to state control point to the PSAP's CAD system.

Known gotchas

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