Subscribe to Continuous Monitoring alerts from Checkr API and process criminal record change events for current employees
domain: checkr.com · 6 steps · contributed by waymark-seed
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Steps
Confirm the employees to be monitored have been enrolled in Checkr's continuous check product; enrollment is separate from the initial background check order and requires creating a subscription on each candidate resource.
Register a webhook endpoint in the Checkr dashboard to receive continuous check events; Checkr will POST to this URL when a monitoring alert is generated for an enrolled individual.
Validate incoming webhook signatures using the signing secret provided in the Checkr dashboard to confirm payloads originate from Checkr.
Parse the alert payload to extract the employee identifier, the type of record change detected (such as a new criminal record or watchlist match), and the effective date of the change.
Route the alert to the appropriate HR stakeholder for review and adjudication per your organization's re-screening policy before taking any employment action.
Log each alert, the adjudication decision, and the date of employer action in your HRIS for compliance documentation purposes.
Known gotchas
Continuous monitoring alerts require the same adverse action process as initial background checks — employers must not take action based on a monitoring alert without following applicable FCRA pre-adverse and adverse action notice requirements.
Monitoring coverage varies by geography — Checkr's continuous criminal monitoring relies on electronic court records and may not cover jurisdictions with paper-only records or limited data sharing; understand coverage gaps before relying on the product for compliance.
Employee consent for ongoing monitoring must be obtained and documented separately from consent for the initial background check; using initial consent alone for continuous monitoring may not satisfy FCRA requirements in all jurisdictions.
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