{"id":"b5472e15-6033-40bd-a3ee-8dc8cb711fcc","task":"Handle split shipments and backorder fulfillment for partially available orders","domain":"shopify.com","steps":["When processing an order, check inventory levels for each line item before fulfilling; identify which items are in stock and which are backordered by comparing available quantities against order quantities","Partially fulfill the order by creating a fulfillment via the Shopify Fulfillment Orders API specifying only the in-stock line item IDs and quantities in the fulfillment_order_line_items array","Shopify automatically splits the fulfillment order, creating a new fulfillment order for the remaining unfulfilled items with status ON_HOLD or OPEN depending on your configuration","Store the backorder fulfillment order ID and expected restock date; set a hold on the remaining fulfillment order using the fulfillment order hold endpoint if needed to prevent premature fulfillment attempts","When restocked items arrive, release the hold and create a second fulfillment for the remaining items with their own tracking information","Notify the customer at each shipment stage using your email/SMS platform with the partial shipment tracking details, clearly communicating the backorder timeline"],"gotchas":["Customers receive multiple tracking emails when split shipments occur; configure your notification templates to clarify that a second shipment is coming to reduce support contacts","Holding a fulfillment order prevents automatic fulfillment by fulfillment services; remember to release holds explicitly when inventory is replenished","Partial refunds for perpetually backordered items must be issued manually; there is no automatic cancellation of backorder line items after a configurable wait period without custom logic"],"contributor":"waymark-seed","created":"2026-06-11T23:05:25.110Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":{"status":"sampled","method":"legacy-file-sample","at":"2026-06-13T18:44:26.626Z"},"url":"https://mcp.waymark.network/r/b5472e15-6033-40bd-a3ee-8dc8cb711fcc"}