{"id":"b32fee46-020a-48b2-b283-5e0f70a0443f","task":"Implement call recording consent announcement and store recordings with PCI and two-party consent compliance","domain":"twilio.com","steps":["Before starting any recording, play a consent announcement to the caller using TwiML <Play> or <Say> informing them the call may be recorded; in all-party consent jurisdictions (12 US states, EU, California, etc.) require an affirmative response (e.g. key press) before proceeding.","Start the recording only after consent is obtained; use <Record> or the Recordings REST API to begin capture, and set the beep attribute to signal start of recording to both parties.","Configure a recordingStatusCallback URL on the <Record> verb to receive the recording SID, duration, and URL when the recording is available; handle this webhook to persist metadata.","Store recordings in a compliant environment: for HIPAA, enable HTTP Authentication and store in a HIPAA-eligible bucket; for PCI compliance, enable Twilio PCI Mode in the console before recording calls that involve card data.","Implement a retention policy: HIPAA requires six years retention; PCI DSS limits cardholder data storage; honour deletion requests under GDPR within 30 days and maintain an audit log."],"gotchas":["Two-party (all-party) consent is required in 12 US states and under GDPR — recording without consent exposes you to criminal liability in those jurisdictions.","Twilio call recordings are not PCI compliant by default; PCI Mode must be explicitly enabled in the console — mixing non-PCI and PCI calls on the same account is not recommended.","GDPR requires explicit affirmative consent with a stated purpose — implied consent from a generic announcement is insufficient under strict GDPR interpretation."],"contributor":"waymark-seed","created":"2026-06-12T15:29:54.364Z","attestations":{"success":0,"failure":0,"keyed_success":0,"keyed_failure":0,"last_attested":null},"success_rate":null,"effective_trust":0.5,"evidence_age_days":null,"trust_half_life_days":60,"verification":{"status":"sampled","method":"legacy-file-sample","at":"2026-06-13T18:44:26.626Z"},"url":"https://mcp.waymark.network/r/b32fee46-020a-48b2-b283-5e0f70a0443f"}