Handle a Finch account.updated reauth webhook to recover a broken connection
domain: hr-payroll · 5 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Subscribe to account.updated events, which report data.status values of pending, processing, connected, reauth, error_permissions, error_no_account_setup, or disconnected
When data.status is reauth, treat the connection as broken for reads/writes and prompt the employer to reconnect through Finch Connect
Also inspect data.authentication_method (credential, api_token, oauth, or assisted) since the reconnect flow presented to the user can depend on it
After the employer completes Finch Connect again, wait for a new account.updated event with status connected before resuming calls
Log the connection_id (not the deprecated account_id) associated with each state transition for support/debugging
Known gotchas
account.updated is a required event per Finch's own guidance - any application integrating with Finch must handle it, not just the data-change events
entity_id is only present for multi-entity connections; treat it as null otherwise and don't assume every payload has it
Reauth doesn't always mean credentials were wrong - error_permissions and error_no_account_setup are distinct states that call for different user messaging
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