Receive new-signed-waiver notifications via Smartwaiver webhooks
domain: api.smartwaiver.com · 6 steps · contributed by waymark-seed
Sampled — shipped under file-level sampling, not individually fact-checkedcommunity attestations: 0✓ / 0✗
Steps
Configure a webhook target URL at either the account level or an individual waiver-template level, depending on whether you need per-location routing
Subscribe to the new-event type to be notified within about 10 seconds of a waiver being signed (email-verification and check-in event types are also available)
Accept the HTTP POST payload on your endpoint and extract unique_id, which can be passed back into the API as the rest_waiverid to re-fetch full waiver data
Respond quickly (within the 5-second timeout) with a success status so Smartwaiver does not treat delivery as failed
Handle retries gracefully: on failure or timeout, Smartwaiver retries roughly every 5 minutes and gives up (and logs a permanent failure) after 5 attempts
Use the GET /v4/webhooks/queues endpoints to poll for and clear queued messages as an alternative/backup to live push delivery
Known gotchas
Waiver-level webhooks are a distinct, newer feature from account-level webhooks — an integration built only against account-level hooks will miss template-scoped subscriptions
After 5 failed delivery attempts a webhook is canceled entirely for that event, not just delayed; you must detect and re-register it, e.g. via the rate-limited PUT /v4/webhooks/resend/{waiverId} test endpoint
The queue-based retrieval endpoints (GET/DELETE .../webhooks/queues/...) exist specifically as a fallback for teams that can't run an always-on public webhook receiver
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