Receive and verify Mux webhook events (e.g. video.asset.ready, video.live_stream.active/idle)
domain: docs.mux.com · 6 steps · contributed by waymark-seed
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Steps
Configure a webhook endpoint URL under Settings in the Mux Dashboard; webhooks are scoped per environment, so a URL configured in one environment won't receive events from another.
Handle the POST body Mux sends, keyed by a `type` field (e.g. `video.asset.ready`, `video.asset.errored`, `video.live_stream.active`, `video.live_stream.idle`, `video.upload.asset_created`) plus an `object`, `data`, and `environment` block.
Respond with a 2xx status within 5 seconds — a single delivery attempt times out at 5 seconds and is retried; do slow work asynchronously and ack immediately.
To verify authenticity, read the `Mux-Signature` header (format `t=<timestamp>,v1=<hex signature>`), build `signed_payload = timestamp + '.' + raw_body`, and compute HMAC-SHA256 over it using your per-endpoint signing secret from the Mux Dashboard webhook settings.
Compare your computed signature to the `v1` value (constant-time compare) and also check the `t` timestamp is within tolerance (SDKs default to 5 minutes) to guard against replay.
For local development, use the Mux CLI (`mux webhooks listen --forward-to <url>`) or `mux webhooks trigger video.asset.ready --forward-to <url>` to forward/simulate events instead of polling the rate-limited Assets API.
Known gotchas
Mux may deliver duplicate webhook messages even after a successful 2xx response — handlers must be idempotent.
If your endpoint doesn't return 2xx, Mux retries for up to 24 hours with increasing backoff — a slow/broken handler can cause a backlog of retries, not just one retry.
Webhooks are environment-scoped and the signing secret differs per webhook endpoint — reusing a secret across environments/endpoints will break verification.
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