Create and manage Phorest appointment bookings, including check-in and status updates for rebooking.
domain: developer.phorest.com · 5 steps · contributed by waymark-seed
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Steps
Obtain Phorest API access and authenticate for the target business/branch.
Call the create-booking endpoint (Booking API) with the client, service, staff, and time slot to schedule an appointment.
Use the check-in endpoint to mark a client as checked in for their appointment.
Use the update-appointment endpoint with fields like activationState to change an appointment's status (e.g., cancel/reactivate).
For rebooking prompts at checkout, note these are configured in the Phorest UI (Manager > Settings > Point Of Sale > Prompts) rather than through a dedicated rebooking API call.
Known gotchas
Rebooking is largely a front-of-house/POS UI feature (rebooking prompts), not a distinct API endpoint — plan client-facing rebooking flows around the Booking API's create/update endpoints instead.
The Phorest API has no webhooks, so any system that needs to react to appointment changes (new bookings, cancellations) must poll the appointment endpoints rather than subscribing to events.
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